Connected Data To Improve Brand Health Through Great CX
It’ll also be useful to have a quick look into our previous sessions on the Relevance of Connected Data, Customer Lifetime Value & Product Affinity-driven Customer Segmentation in this ongoing webinar series.
Join us as we move beyond Customer Segmentation discussed in the last few sessions to explore a new theme of Customer Experience in our upcoming session.
Key Discussion Points:
How does each positive and negative customer experience has the power to impact your overall Brand Health?
How can this understanding of CX assist in devising necessary corrective actions or long-term growth strategy for a Brand?
How can we understand the relative impact of each CX metric on Brand Health?
Are there certain CX metrics that have a more instant effect on Brand Health with minimal lag time?
Register now to join us on https://bit.ly/2MBAFPt
? Entry - Free ? Where - Online ? When - 17th Feb 2021
17th Feb at 09:00 AM EST | 02:00 PM GMT | 07:30 PM IST
Datamatics provides intelligent solutions for data-driven businesses to increase productivity and enhance the customer experience. With a complete digital approach, Datamatics portfolio spans across Information Technology Services, Web Development...