I am employed by Hifi Company Ltd Cameroon as a full-time staff working with Hifi Company, and had served for the past four years. I had an in-service training in Customer Service management. Presently, I am serving as Customer Service Manager- a role I have continued to perform since 20 of January 2019 to present date in the areas of planning, coordination, and controlling sales and customer delivery service, enhancing business earning capacity, budget monitoring and estimates..