Training on Protocol Management

>About the Course

Protocol management refers to the process of defining, implementing, and maintaining standard procedures and guidelines within an organizational setting. It ensures official and unofficial occasions, visits, meetings and functions are planned and conducted in accordance with a set of rules that are formally, socially and culturally accepted and expected by the parties involved.

In the government and corporate world, protocol management enables people of diverse backgrounds and social orientations to conduct business in a friendly atmosphere and manage today’s complex and cosmopolitan world easily and with finesse. While dealing with Heads of State, senior officials or foreign dignitaries, demonstrating your knowledge of protocol and respect avoid mishaps that damage your overall image. On formal occasions, effective protocol management ensures that all members operate on the same page, follow best practices, and work toward common goals.

Without proper protocol management, an organization may face communication breakdowns, decreased productivity, increased risks, and potential regulatory issues, hindering its overall success. This training will introduce participants to the critical aspects of protocols procedures, behavior of etiquette, rules of courteousness in society and respect for precedence.

The protocol management training will also give practical insights that will improve your effectiveness in a wide range of settings.

> Target Participants

This protocol management course is highly recommended for protocol staff, public relations personnel, event planners, managers and coordinators, administrative personnel responsible for the coordination of events and staff involved in protocol and handling of dignitaries.

>Course Duration

Online: 7 Days
Classroom-based: 5 Days

>Course Objectives
By the end of this training the participants will be able to:

- Increase and strengthen protocol and etiquette skills in handling dignitaries
- Improve organizational confidence in handling protocol events
- Implement different variations in protocol and etiquette from different cultures, nations and regions
- Plan formal occasions while executing the role of the ideal host
- Interact and communicate effectively with different types of guests and develop successful networking relationships
- Demonstrate appropriate personal and professional conduct
- To understand the rules of behavior in every situation
- To manage the media at their events with confidence

>Training Approach

This training on protocol management course is delivered by our seasoned trainers who have vast experience as expert professionals. The course is taught through a mix of practical activities, theory, group works and case studies.

Training manuals and additional reference materials are provided to the participants.

>Certification

Upon successful completion of this course, participants will be issued with a certificate.

> Tailor-Made Course

We can also do this as a tailor-made course to meet organization-wide training needs. A training needs assessment will be done on the training participants to collect data on the existing skills, knowledge gaps, training expectations and tailor-made needs.

>Training Fee

Online (USD 600)
Classroom-based (USD 950)